Refund policy

We will refund your purchase with no questions asked if...

1. The goods are returned to us within 30 days of you having received them.

2. We receive the goods back in exactly the same condition they were when they were shipped.

Please include the original packing slip or your order number when sending anything back, as well as a short note detailing whether you would like a refund or a replacement. The latter is subject to availability, so we recommend checking whether the desired exchange item is in stock before initiating a return.

Shipping and handling expenses will be applied to the re-shipment. Shipping will not be refunded for returned items.

Please send your return to:

City Slang GmbH

Urbanstraße 70A, 10967 Berlin

10967 Berlin

Germany